LODGING POLICIES

THE COMMUNITY OF FIRE ISLAND PINES and The Pines Bluff Overlook is an exclusive property where every guest's reservation is both important and special to us. We make every effort to provide a unique Fire Island Pines experience for each guest's interests. Our one prevailing overarching policy is that each guest respect the comfort, enjoyment and privacy of other guests in the house. Similarly, we treat person's room as being their individual sanctity with total privacy.

BOOKING
We are open March 1 to December 15th, Prime Season is May 24th to September 4th, Shoulder Season is otherwise (40% discount). Holidays and Special Event weekends carry a premium. Prime Season requires a minimum of a 3-night stay, and we provide 3-night and weekly package discounts. Please refer to our pricing schedules since each room is unique with it's own pricing variations.

All reservations are booked with a 50% deposit, the remaining balance is due 30 days in advance of your stay and will be automatically charged to your credit card on file. This will enhance your easy hassle free check-in which often occurs during the busy part of our innkeepers day. We will make arrangements for you to get into your room even if we are not on the property at the moment you arrive. If for some reason the remaining 50% payment can not be made, the reservation will be subject to cancellation and policies of less than 30days cancellation will apply

Upon booking, if there is less than 30 days to your stay, full payment is due.

We accept American Express, Visa and Master Cards. We prefer credit card payments please. All credit card refunds and cancellations are subject to 10% fee. Under no circumstances will credits be carried forward to apply to future reservations

Rates/policies are subject to change and vary during high impact periods and when special requests are being filled.

CANCELLATION POLICY
If your travel plans change and you must cancel your reservation, please call us at least 30 days prior to your arrival date to cancel your reservation. A refund will be issued for your deposit less 10% cancellation fee.

In the unlikely event that you must cancel with less than 30 days notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can rebook your room(s), a full or partial refund will be made less 10% rebooking or cancellation fee.

CHECK-IN AND CHECK-OUT TIMES
Check-in: 3:00 PM - 6:00 PM. If arriving outside of check-in times, please call to make arrangements, otherwise time of arrival made at booking will apply. No refunds will be issued for late or missed check-ins.

Check-out: 11:00 AM. Unless other arrangements are made, the room will be cleared for cleaning and preparation for the next guest. However, you are welcomed to enjoy the house for the entire day of arrival and departure with use of the house shower and bathroom facilities, towels will be provided.

HOUSE RULES
• Absolutely No Smoking inside, however designated outdoor smoking areas are available.
• One pet under 25lbs is allowed in Apt B only. No exceptions will be allowed without explicit prior approval.
• Occupancy per room/unit is limited to 2 people. Apt A and Apt B can accommodate 2 additional guests for a fee of $25/night/person and must be registered with your booking. This fee will also be applied to your non-reserved guests.
• All guests of Pines Bluff Overlook must be 18 or older. Exceptions must have prior approval at time of booking.
• We reserve the right to refuse booking to any person, and cancel bookings at time of check-in or evict guests due to inappropriate behavior and not adhering to any of the above policies.